Title:Total quality management Author:Besterfield, Dale H. Other authors:Besterfield-Michna, Carol jt. auth.;Besterfield, Glen H. jt. auth.;Besterfield-Sacre, Mary jt. auth.;Urdhwareshe, Hemant jt. auth.;Urdhwareshe, Rashmi jt. auth. Publication information:Pearson ISBN:9789353066314 Physical description:xxi, 622 ; 23.5x17cms, PB Call number: 658.4013 BES/Tot Access from: Main Library(at Dempo College Library) Items: Dempo College Library BC30041 (BC30041) located at stacks