Title:BUSINESS PROCESS MANAGEMENT:PRACTICAL GUIDELINES TO SUCCESSFUL IMPLEMENTATION Author:JESTON JOHN AND NELIS JOHAN Publication information:BUTTERWORTH HEINEMANN Physical description:XXVII, 469 Call number: 658.4063/JES/BUS Access from: Main Library(at Dempo College Library) Items: Dempo College Library UG4864 (UG4864) located at stacks